We are pleased to welcome guests who are travelling with their pets, while being sensitive to the needs of other guests for whom pets are a physical or emotional challenge.

We have, therefore, developed a Pet Friendly Policy that should give all guests reasonable assurance that they will be able to enjoy their stay.

Guests travelling with pets will be asked at time of registration to sign an acknowledgement of the following provisions:

 

The Number of Pets must not exceed 2 per room.

Pet Ready Rooms are available on the first floor garden area. When filled, the reservation desk may release a non Pet Ready room.

Cleaning Surcharges - Sanitation of rooms that have lodged pets is necessarily more extensive and consequential. Therefore, a daily cleaning surcharge of $20 in Pet Ready rooms and $50 in non Pet Ready rooms shall be applied. Soiling or room damage will necessitate an additional charge.

Compensation for Disturbance - In the event that pets' behavior becomes a disturbance to other guests, the pet's owner will reimburse the BEST WESTERN PLUS BEACH RESORT Monterey for any adjustment that may have been necessary to ameliorate another guest's complaint.

Leashing - Pets will be leashed or confined to a carrier whenever outside the room on the hotel's premises. Pets are not allowed in the lobby area except when checking in or out of the hotel, and then must be constrained by a leash and never let up on the lobby furniture.

Pet Relief - Pets may relieve themselves only on the grassy area near the flagpole and owners must remove droppings to an outside receptacle provided for that purpose at the perimeter of the resort (see site map).

Unattended Pets -

  • Pets shall never be left unattended in a car.
  • Pets shall not be left unattended in rooms unless they are placed in a closed and fastened carrier.
  • Pet cards shall be hung on the door whenever pets are left unattended in the room to alert the housekeepers before entering the room.
  • The hotel shall not be liable for any escaped pet.
  • Pets shall not be tied to furniture, fixtures, or restrain him/her in the bathroom at any time for any reason.
  • To control the causes of allergic reactions in people, pets shall only be allowed on the bed or chair that is first covered with the pet sheets that the hotel provides at checkin.
  • Guests will notify housekeeping (extension 295) of the best time to clean the room each day during their stay, and where possible, remove the pet from the room at these times.

Prohibited Areas
Unless a disabled guest's pet is a certified guiding assistant, pets shall not enter the:

• Pool or Pool area
• Hotel Gardens
• Lounge
• Elevator
• Fitness Room
• Restaurant
• Lobby (North end)
• Business Center or
• Coffee Bar


Certified Service Dogs and Guiding Assistants for Disabled Guests -

  • Who may not be able to use stairs, may ride in a separate elevator car from other guests to avoid conflict with other guests who may have fear of animals.
  • May freely use facilities with caution where other guests are present.
  • May be asked to authenticate the service status of the dog at any time.

Upon witnessing inhumane or neglectful treatment of animals, hotel management or its representatives reserve the right to intervene at any time that they deem it may be harmful or threatening to the animal, the surrounding persons, or property.

BEST WESTERN PLUS BEACH RESORT Monterey's Pet Friendly Policy includes but is not limited to all of the provisions listed.

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